Richard’s tech story kicked off at age 8 in 1989 when his dad unveiled their new PC. Confident after a quick demo, Richard tinkered with it and promptly broke it. Enter Cal, his dad’s business partner and owner of The Polymathic Group, a powerhouse in corporate tech support and business solutions.
That weekend, Richard joined his dad at work for a crash course in computer repair, which he loved so much that he broke the PC again the next week for another lesson. This became a weekly ritual—Richard breaking, Cal fixing, and Richard learning.
After nearly a year of this, Richard got his own computer for his 9th birthday. His first demand? A modem, to explore Bulletin Board Systems (BBS's) and CompuServe, the precursor to the Internet. At just 9, Richard mingled with academic and military experts online, posing as one of them—all while adhering to his bedtime set by Mom. That precocious kid would grow up to found EZ Tech Support, but he’s still the same curious 9-year-old at heart.
In high school, Richard’s tech savvy was evident. He designed and built the school's first ethernet network, launched and managed their first website as an after school club, and often irked his computer teachers by suggesting, "But sir, there's an easier way to do that...".
Graduating from OAC (back when Grade 13 was a thing) with a stellar 93.2% average, Richard clinched top grades in three of his classes. Meanwhile, he was also designing and managing the computer network for his dad's accounting firm—a prelude to founding EZ Tech Support years later.
Richard attended the Schulich School of Business at York University, specializing in Financial Accounting. He completed all coursework but couldn’t take the final exams for two courses due to health issues, resulting in incomplete grades and the inability to graduate with his peers. Though offered a chance to retake the courses, his chronic health problems forced him to leave with 90% of his degree completed.
During his time at Schulich, Richard founded the Schulich IT Association (SITA), now known as the York Business Technology Association (BTA). SITA organized guest lectures from industry leaders, including senior executives from ATI, a Canadian video card company later acquired by AMD.
Richard also contributed to campus life as a photographer for The Insider, Schulich's newspaper, gaining exposure to a wide range of business events and club activities. His involvement enriched his understanding of various business dynamics.
While at university, Richard worked for Polymathic during summers and part-time throughout the year. He became the go-to person for solving complex IT problems, even supporting the team remotely as his health declined .
Richard’s role at Polymathic solidified his reputation as the tech expert for tech experts, providing solutions and support that kept the department running smoothly.
After leaving Schulich, Richard took time to focus on his health. As he recovered, he started EZ Tech Support, offering IT consulting to friends, family, and neighbors—a small-scale operation reminiscent of a lemonade stand.
In January 2024, Richard had a breakthrough idea to adapt Managed Service Provider (MSP) software and services for family homes and small businesses. This new version of EZ Tech Support rapidly evolved to serve these overlooked markets.
Richard secured a deal for Bitdefender’s top-tier antimalware solutions, became a Microsoft AI Cloud Partner and Reseller, and forged strategic partnerships with Pax8 and financial technology innovator Loop. These alliances fueled EZ Tech Support’s rapid growth and agility.
Richard also introduced a line of personalized laptops with unique features. These laptops have no physical keyboards, relying on customizable on-screen keyboards and touchpads, with optional external folding keyboards for on the go use and full size keyboards when at home or the office. Users can adjust the layout and functionality of the on-screen keyboard/touchpads to suit their unique needs, whether for gaming, creative work, stock trading, or general use. Then at the push of a (software) button the keyboard disappears and you're left with a huge waterfall display or 2 separate displays - it's your choice!
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.